Returns & Exchanges
At DraftKings Shop, we want to ensure you are completely satisfied with your fan gear. If your apparel doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of the delivery date.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your reason for return and download your prepaid shipping label, which will be sent directly to your registered email address.
Pack Your Items
Place your unworn, unwashed items with original tags still attached into the original packaging or a secure shipping box.
Ship It Back
Drop off your package at any authorized carrier location; once received, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing