Frequently Asked Questions
Everything you need to know about your DraftKings Shop order.
How long will it take for my order to ship?
Standard processing takes 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on your selected shipping method.
What is your return policy for apparel?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
How do I know what size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit.
Can I track my package after it leaves the warehouse?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, DraftKings Shop ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.